Problem:
Student is able to log into EBSCO, but when she enters a search query, she does not receive any results. The search interface screen reappears withoutany search terms entered and no results listed. She does not receive the message - 0 results. It is like the database is not "receiving" the search query. She is able to search Proquest and JSTOR - so this is specifically related to the EBSCO databases.
Solution:
Use Firefox as a browser, not Internet Explorer. The bottom line is that it is a problem with IE and the Vista operating system on Ebsco. Not everyone with Vista will experience this problem.
Download Firefox:
http://www.mozilla.org/products/firefox/
Friday, April 04, 2008
Tuesday, March 18, 2008
Word and Excel: Switching between languages
There have been several instances of students asking for help because "suddenly and unexpectedly" when they type in Word or Excel instead of English the text is showing up as Chinese or Arabic or something else. Once the language has changed even typing in filenames during the save option will show up as non-English text, which can be very worrisome for students!
It turns out there is a keyboard shortcut of ALT+SHIFT that switches between keyboard layouts. If that shortcut gets activated then the text would immediately switch to something else.
Pressing ALT+SHIFT again will move you through the list of different layouts, of which there are probably a number from 7 to 10 installed. Eventually you'll get back to "English (Canada)" which is the default.
Another way to quickly switch back to what you want is to left-click on the blue EN icon (found in the bottom right area of the task bar at the bottom of the screen) and choose the language you want.
Kathy Peters
It turns out there is a keyboard shortcut of ALT+SHIFT that switches between keyboard layouts. If that shortcut gets activated then the text would immediately switch to something else.
Pressing ALT+SHIFT again will move you through the list of different layouts, of which there are probably a number from 7 to 10 installed. Eventually you'll get back to "English (Canada)" which is the default.
Another way to quickly switch back to what you want is to left-click on the blue EN icon (found in the bottom right area of the task bar at the bottom of the screen) and choose the language you want.
Kathy Peters
Thursday, February 28, 2008
Line spacing in Word 2007
To change the line spacing from double to single:
With the HOME tab clicked, CHANGE STYLES will be in the upper right. Click on the drop down and choose STYLE SET, then WORD 2003.
With the HOME tab clicked, CHANGE STYLES will be in the upper right. Click on the drop down and choose STYLE SET, then WORD 2003.
Wednesday, February 20, 2008
Faxing, scanning, CD burning for students at New West
When the Student Society at New Westminster campus is unavailable, the internet cafe across from the Spaghetti Factory by New West sky train station is an option.
As well as internet access, they do faxes, cd burning and scanning which may be helpful to students, particularly on weekends and evenings.
They are open 10-10 during week and noon to 10 on weekends.
I have taped their card inside the photocopy drawer under phone at the NW circ counter, if any student wants to phone for more info.
Jennifer
As well as internet access, they do faxes, cd burning and scanning which may be helpful to students, particularly on weekends and evenings.
They are open 10-10 during week and noon to 10 on weekends.
I have taped their card inside the photocopy drawer under phone at the NW circ counter, if any student wants to phone for more info.
Jennifer
Tuesday, February 12, 2008
NW video booklets relocated
The DVD and video booklets that were housed behind the NW circ desk have been moved onto shelving at the end of the video collection in the Audio Visual lab.
The location codes of these items has changed to lln and labeling has been placed on the booklets as well as the videos/dvds reflecting their new location.
A sign reading "Materials to Accompany DVDs and Videos" has been placed above the booklets.
Cathy Grant
The location codes of these items has changed to lln and labeling has been placed on the booklets as well as the videos/dvds reflecting their new location.
A sign reading "Materials to Accompany DVDs and Videos" has been placed above the booklets.
Cathy Grant
Removing page # from first page in Word 2007
A student needs to remove the page number from the first page of their document in Word 2007:
Go to Page Layout
Look for the Page Setup Tab: at the top of the screen
Click the small blue arrow to launch the Page Setup Dialogue Box
Click the Layout Tab
Under Headers and Footers > Click different first page > then OK
Note - If the Different first page check box is already selected, do not clear it. Instead, delete the page number in the First Page Header or First Page Footer area.
Friday, February 08, 2008
Vancouver Police Dept. report on mentally ill
Link to the recent Vancouver Police Department report on the mentally ill / mental health system in Vancouver: Lost In Transition
Entire Report
http://www.city.vancouver.bc.ca/police/Whatsnew/lost_in_transition.pdf
Executive Summary
http://www.city.vancouver.bc.ca/police/Whatsnew/transition.htm
Carolyn Soltau
Entire Report
http://www.city.vancouver.bc.ca/police/Whatsnew/lost_in_transition.pdf
Executive Summary
http://www.city.vancouver.bc.ca/police/Whatsnew/transition.htm
Carolyn Soltau
Wednesday, February 06, 2008
New faces in the libraries
Welcome to David Lee-Young, from the Career and Employment Preparation (CAEP) program. David will be with us in the Library at NW beginning Monday February 4 through to February 15 from 8 am to 12 noon each day. Kathleen Peters will be the main contact while David is job shadowing.
New on-call contract librarians:
Olga Kalachinskaya
Baharak Yousefi
Nicole Martin
Carole
New on-call contract librarians:
Olga Kalachinskaya
Baharak Yousefi
Nicole Martin
Carole
Picking up voice mail from another phone
To pick up your voice mail from a phone that is not your own:
Long directions
-dial 5335 (from off campus 604-527-5335)
- press the * to interrupt the "welcome to Jane Doe" message
- you will be prompted to enter your own local
- press * to interrupt the "please leave a message"
- you will be prompted for your pass code
- now you can press p to play your messages.
Short Directions
5335
* button
your local
* button again
your pass code
p button
Long directions
-dial 5335 (from off campus 604-527-5335)
- press the * to interrupt the "welcome to Jane Doe" message
- you will be prompted to enter your own local
- press * to interrupt the "please leave a message"
- you will be prompted for your pass code
- now you can press p to play your messages.
Friday, February 01, 2008
Word 2007 Double spacing problem
Mmodify the NORMAL style that Word 2007 uses by default when it starts up.
Under the "Home" tab, close to the right side is the Styles section. If you click on the little icon at the lower right of the styles area you'll get a list of styles showing up on the right hand side. Run your cursor over Normal, click the right mouse button, select Modify from the popup menu, and select the line spacing you want for the Normal format (by default its 1.15 with 10pt space after) using the Format button at the bottom of the dialog window. The trick to making the change to Normal style work for all subsequent documents is to make sure the option "New documents based on this template" (just above the format button) is selected before you exit the dialog window - otherwise the option "Only in this document" is selected by default.
Kathy Peters
Under the "Home" tab, close to the right side is the Styles section. If you click on the little icon at the lower right of the styles area you'll get a list of styles showing up on the right hand side. Run your cursor over Normal, click the right mouse button, select Modify from the popup menu, and select the line spacing you want for the Normal format (by default its 1.15 with 10pt space after) using the Format button at the bottom of the dialog window. The trick to making the change to Normal style work for all subsequent documents is to make sure the option "New documents based on this template" (just above the format button) is selected before you exit the dialog window - otherwise the option "Only in this document" is selected by default.
Kathy Peters
Tuesday, January 22, 2008
Blogs Are Increasingly Venues for Scholarship
Check out this recent article in the Chronicles of Higher Education Blogs Are Increasingly Venues for Scholarship, Librarians Are Told which gives one story about the positive impact of blogging on collaborative scholarship.
Thursday, January 17, 2008
Colour transparencies at student pay printer
The HP Color LaserJet will allow colour transparencies to be printed at the pay print stations. Place the transparency glossy side down in the manual tray you open at the front of the printer. It doesn't seem to matter what side the colour strip is on. I'll place a simple set of instructions on the front of the colour printer.
Amanda
Amanda
Thursday, December 20, 2007
David Lam Campus bus connection
For David Lam Campus students who come on the West Coast Express, the connecting bus to the college is the C28, and it goes every 15 minutes during busy times. See http://www.translink.bc.ca/bus/39/timetables/ttC28.pdf for the timetable and http://www.translink.bc.ca/bus/39/routemap/rC28.pdf for the route map.
Classroom equipment
Question: What equipment is in the classrooms in the new building at David Lam Campus?
Answer: Available at: http://localweb/Classroom_list/ctl_index.htm (note, this is on the "localweb" and is not available off campus for security reasons)
To navigate here the long way, start at the Douglas College page > Employees > CEIT > Services for Employees - in menu: Classroom Support > Classroom Technology List > organized by campus, click on room number (includes tutorials on how to use some of the equipment)
Katherine Miller
Answer: Available at: http://localweb/Classroom_list/ctl_index.htm (note, this is on the "localweb" and is not available off campus for security reasons)
To navigate here the long way, start at the Douglas College page > Employees > CEIT > Services for Employees - in menu: Classroom Support > Classroom Technology List > organized by campus, click on room number (includes tutorials on how to use some of the equipment)
Katherine Miller
Friday, November 23, 2007
Computer Recycling
If anyone has a computer at home that they are replacing, here is a way to keep the old one out of the landfill. See the Vancouver Computer Literacy Society website:
http://www.vcls.ca/
http://www.vcls.ca/
Thursday, November 22, 2007
Colour Printing Available for Students
A colour laser printer is now available at the pay print stations at both campus libraries. The cost is fifty centers per page. Students will simply click on File > Print then choose either the colour or black and white printer. They can do both in one printing session and the pay station will deduct the appropriate amount of money depending upon the printer the job is sent to.
Amanda
Amanda
Tuesday, November 20, 2007
Amazon Kindle
New Amazon reading device Kindle (as in to kindle a fire / start a change etc). You can have multiple subscriptions to journals eg New York Times etc and download books from Amazon.
Here is a short video clip on Amazon which you may find interesting.
Permalink for this content
http://www.amazon.com/gp/mpd/permalink/m2S5YCKCJJ64W8:m1KUZNR4TVZSMM
Gretchen
Here is a short video clip on Amazon which you may find interesting.
Permalink for this content
http://www.amazon.com/gp/mpd/permalink/m2S5YCKCJJ64W8:m1KUZNR4TVZSMM
Gretchen
Saving Word 2007 files as Word 2003
If you save in MS Word 2007 there is an x on the extension: name.docx.
To ensure compability of file formats you want to save as name.doc without the x at the end.
Click on the ball, then Word Options at the bottom right and select Save from the left sidebar. Here you can request Save Files in This Format: Word 97-2003...
Amanda
To ensure compability of file formats you want to save as name.doc without the x at the end.
Click on the ball, then Word Options at the bottom right and select Save from the left sidebar. Here you can request Save Files in This Format: Word 97-2003...
Amanda
Friday, November 16, 2007
Bibliography creation in Word 2007
It is possible to create bibliography in Word 2007. See http://blogs.msdn.com/microsoft_office_word/archive/2007/10/22/final-paper-time.aspx
Christian Guillou
Christian Guillou
WEATHER ALERT/CAMPUS CLOSURE INFORMATION
In the event of extreme weather conditions, the College may need to cancel classes and close our campuses for safety reasons.
On days with heavy snow, or other extreme weather conditions, the best way to find out if classes have been cancelled is to check www.douglascollege.ca, or call the information line at 604-527-5452.
You may also listen to radio stations such as: CBC 690AM, CKWX 1130AM, CKNW 980 AM.
On days with heavy snow, or other extreme weather conditions, the best way to find out if classes have been cancelled is to check www.douglascollege.ca, or call the information line at 604-527-5452.
You may also listen to radio stations such as: CBC 690AM, CKWX 1130AM, CKNW 980 AM.
Tuesday, November 13, 2007
Kathleen Elliot joins the Library
I am pleased to let everyone know that Kathleen Elliot will begin as Media Library Technician on December 3. She will be working with Eleanore and Jo-Anne as they prepare to leave Douglas.
Carole
Carole
Tuesday, October 30, 2007
New employee: Rory McIlvenna
Welcome to Rory McIlvenna who begins at the David Lam Library October 30. Rory will be taking the place of Silvana Vettorel who resigned her position to continue in a new career path.
Rory will be at the New West campus on Oct 31.
Carole
Rory will be at the New West campus on Oct 31.
Carole
Wednesday, October 24, 2007
Printing attachments from myDouglas
If a student is trying to print something that their instructor put in myDouglas and it seems to be a blank page when you open it, then you have to save to the desktop where you will be able to open and print.
Jennifer
Jennifer
Tuesday, October 23, 2007
New Tutorial Online
Concept Mapping: How to Start Your Term Paper Research
Tom Childs and I collaborated on a short video tutorial called Concept Mapping: How to Start Your Term Paper Research which is now available on the Douglas College Library website . Thanks to Amanda Michelsen for navigating the technical hurdles to make this happen!
This tutorial can also be viewed via YouTube
The content for this video is based on Langara College Library's print handout, Mind Mapping and Word Work written by Judy Growe and shared through the Creative Commons Share Alike licence. This new, modified tutorial has been shared with the library community through our participation in ALPS LINK.
Katherine Miller
Tom Childs and I collaborated on a short video tutorial called Concept Mapping: How to Start Your Term Paper Research which is now available on the Douglas College Library website . Thanks to Amanda Michelsen for navigating the technical hurdles to make this happen!
This tutorial can also be viewed via YouTube
The content for this video is based on Langara College Library's print handout, Mind Mapping and Word Work written by Judy Growe and shared through the Creative Commons Share Alike licence. This new, modified tutorial has been shared with the library community through our participation in ALPS LINK.
Katherine Miller
Tuesday, October 16, 2007
Second Life wiki
http://dclibrary.pbwiki.com/
Click on the hyperlinked title to access info on Second Life. There is some general background information located here, and the beginning of a list of some educational spots of interest.
Please feel free to contribute to this wiki, the password is doug.
Katherine Miller
Librarian Douglas College Library
Click on the hyperlinked title to access info on Second Life. There is some general background information located here, and the beginning of a list of some educational spots of interest.
Please feel free to contribute to this wiki, the password is doug.
Katherine Miller
Librarian Douglas College Library
Friday, October 05, 2007
Double Sided Printing
Here is how to set up double sided printing at each individual computer and printer to which it is connected. It will work at your office computer as well. Note that this setting will stay, even when the computer is rebooted or a different login is used.
1. Start button, lower left.
2. Settings Printers and faxes.
3. Right click on icon of the printer which you want to set for double sided printing, choose Properties Device Settings.
4. Scroll down and under "Installable Options" look for Duplex Unit (for 2-sided printing): Not Installed.
5. Click on Not Installed, and change the drop down to Installed.
6. At the bottom, click on Apply, then close.
7. When printing a document, the user must choose either Properties or Preferences, and under either Layout or Finishing, choose to do two sided printing of that specific document.
1. Start button, lower left.
2. Settings Printers and faxes.
3. Right click on icon of the printer which you want to set for double sided printing, choose Properties Device Settings.
4. Scroll down and under "Installable Options" look for Duplex Unit (for 2-sided printing): Not Installed.
5. Click on Not Installed, and change the drop down to Installed.
6. At the bottom, click on Apply, then close.
7. When printing a document, the user must choose either Properties or Preferences, and under either Layout or Finishing, choose to do two sided printing of that specific document.
MS Office 2007 tutorials
MS Office 2007 tutorials:
http://www.douglas.bc.ca/ceit/techtrain/tutorials.html
Piotr Kisiel, Director
Centre for Educational and Information Technology
http://www.douglas.bc.ca/ceit/techtrain/tutorials.html
Piotr Kisiel, Director
Centre for Educational and Information Technology
Friday, September 28, 2007
Getting familiar with Microsoft 2007
This link is handy if you get frustrated trying to find a command using Word, Excel or Power Point in Microsoft 2007.
Going into these will lead you to the 2003 to 2007 command reference guides which are interactive pages allowing you to compare the two.
http://office.microsoft.com/en-us/word/HA100744321033.aspx?pid=CH100487431033
http://office.microsoft.com/en-us/excel/HA101491511033.aspx?pid=CH100648241033
http://office.microsoft.com/en-us/powerpoint/HA101490761033.aspx?pid=CH100668131033
Have a go.
Going into these will lead you to the 2003 to 2007 command reference guides which are interactive pages allowing you to compare the two.
http://office.microsoft.com/en-us/word/HA100744321033.aspx?pid=CH100487431033
http://office.microsoft.com/en-us/excel/HA101491511033.aspx?pid=CH100648241033
http://office.microsoft.com/en-us/powerpoint/HA101490761033.aspx?pid=CH100668131033
Have a go.
Friday, September 14, 2007
Patrons unable to access library record or databases off campus and are getting the message "Sorry, your code is not unique."
It can be that an Employee has both a student record (if taking courses) and an employee record each with the same Patron ID number. Refer them to the circulation desk.
Thanks,
Gretchen
Thanks,
Gretchen
Wednesday, September 12, 2007
Blackboard problems
We are still experiencing some technical difficulties with the Blackboard (WebCT) application. We’ve taken many corrective steps to address the instability of this software. Extensive tuning of the application has resulted in the software remaining functional for longer periods of time. However, we’re still experiencing difficulties early in the morning, around noon or around 4:00 PM. When Blackboard (WebCT) services become unavailable, we are able to restart them within one hour.
We recognize that this is only a temporary fix and want you to know that the software vendor (Blackboard) is actively working on a permanent solution as many other higher education institutions are currently affected by the same problem.
A similar announcement for students will follow in myDouglas.
If you have any questions about this outage, please feel free to contact the Help Desk at extension 5330.
We recognize that this is only a temporary fix and want you to know that the software vendor (Blackboard) is actively working on a permanent solution as many other higher education institutions are currently affected by the same problem.
A similar announcement for students will follow in myDouglas.
If you have any questions about this outage, please feel free to contact the Help Desk at extension 5330.
New Databases
1. Business Source Complete http://www.douglas.bc.ca/library/Business_Source_Complete.html
This database replaces ABI Inform which has been cancelled. Business Source Complete is an enormous database with full text articles, market research and industry reports, company profiles and SWOT analyses (detailed information about a company's strengths, weaknesses, opportunities, and threats).
2. CBCA Complete http://www.douglas.bc.ca/library/period_cbca.html
Before this upgrade we subscribed to CBCA Reference and CBCA Business. Now with CBCA Complete we have gained CBCA Current Affairs (which includes newswire stories) and CBCA Education. CBCA Complete also links to full text in Canadian Newsstand.
3. Child Development and Adolescent Studies http://www.douglas.bc.ca/library/period_cdas.html
Contains citations and linked full text, with indexing back to 1927 of all of the issues of Child Development Abstracts & Bibliography. Currently updated with indexing of journals, technical reports, books, book chapters, theses and dissertations.
4. IIPA Full Text: International Index to Performing Arts
http://www.douglas.bc.ca/library/IIPA_Full_Text__International_Index_to_Performing_Arts.html
A performing arts journal database of 242 indexed titles and 84 full text titles covering dance, film, drama, television, the arts and entertainment industry, stagecraft, magic, musical theatre and performance art.
5. JSTOR http://www.douglas.bc.ca/library/period_jstor.html
We have added the JSTOR Arts & Sciences III, IV, and Complement collections to our previous Arts & Sciences I and II collections. Note that as a result we now have the complete JSTOR Music collection of 32 titles.
6. Project Muse http://www.douglas.bc.ca/library/period_muse.html
Full text of over 300 journals from 60 scholarly publishers, including University of Toronto. Humanities, arts and social sciences journals back to 1993.
7. ScienceDirect College Edition http://www.douglas.bc.ca/library/period_sciencedirect.html
We have added the Physical Sciences Journals collection to our previous Health and Life Sciences and Social and Behavioral Sciences collections. Indexing and full text back to 2001.
8. SocINDEX with Full Text http://www.douglas.bc.ca/library/period_socfulltext.html
A sociology research database that contains the full text of 397 'core' coverage journals dating back to 1908, and 150 'priority' coverage journals. Also includes the full text for more than 720 books and monographs and 6,743 conference papers.
9. SPORTDiscus with Full Text http://www.douglas.bc.ca/library/period_discus.html
We have upgraded to the full text version of SPORTDiscus. SPORTDiscus with Full Text is the world's most comprehensive source of full text for sports and sports medicine journals, providing full text for 380 journals. Of those, 238 are not found with full text in Academic Search Premier, Health Source or Biomedical Reference Collection. Full-text coverage dating back to 1985.
10. QuickLaw
http://www.douglas.bc.ca/library/period_quicklaw.htmlThe Library now offers college wide access to QuickLaw, available to all students and employees, without the previous limitation to only Criminology students and faculty. Quicklaw is an online research service for Canadian legal information including both legislation and law reports.
This database replaces ABI Inform which has been cancelled. Business Source Complete is an enormous database with full text articles, market research and industry reports, company profiles and SWOT analyses (detailed information about a company's strengths, weaknesses, opportunities, and threats).
2. CBCA Complete http://www.douglas.bc.ca/library/period_cbca.html
Before this upgrade we subscribed to CBCA Reference and CBCA Business. Now with CBCA Complete we have gained CBCA Current Affairs (which includes newswire stories) and CBCA Education. CBCA Complete also links to full text in Canadian Newsstand.
3. Child Development and Adolescent Studies http://www.douglas.bc.ca/library/period_cdas.html
Contains citations and linked full text, with indexing back to 1927 of all of the issues of Child Development Abstracts & Bibliography. Currently updated with indexing of journals, technical reports, books, book chapters, theses and dissertations.
4. IIPA Full Text: International Index to Performing Arts
http://www.douglas.bc.ca/library/IIPA_Full_Text__International_Index_to_Performing_Arts.html
A performing arts journal database of 242 indexed titles and 84 full text titles covering dance, film, drama, television, the arts and entertainment industry, stagecraft, magic, musical theatre and performance art.
5. JSTOR http://www.douglas.bc.ca/library/period_jstor.html
We have added the JSTOR Arts & Sciences III, IV, and Complement collections to our previous Arts & Sciences I and II collections. Note that as a result we now have the complete JSTOR Music collection of 32 titles.
6. Project Muse http://www.douglas.bc.ca/library/period_muse.html
Full text of over 300 journals from 60 scholarly publishers, including University of Toronto. Humanities, arts and social sciences journals back to 1993.
7. ScienceDirect College Edition http://www.douglas.bc.ca/library/period_sciencedirect.html
We have added the Physical Sciences Journals collection to our previous Health and Life Sciences and Social and Behavioral Sciences collections. Indexing and full text back to 2001.
8. SocINDEX with Full Text http://www.douglas.bc.ca/library/period_socfulltext.html
A sociology research database that contains the full text of 397 'core' coverage journals dating back to 1908, and 150 'priority' coverage journals. Also includes the full text for more than 720 books and monographs and 6,743 conference papers.
9. SPORTDiscus with Full Text http://www.douglas.bc.ca/library/period_discus.html
We have upgraded to the full text version of SPORTDiscus. SPORTDiscus with Full Text is the world's most comprehensive source of full text for sports and sports medicine journals, providing full text for 380 journals. Of those, 238 are not found with full text in Academic Search Premier, Health Source or Biomedical Reference Collection. Full-text coverage dating back to 1985.
10. QuickLaw
http://www.douglas.bc.ca/library/period_quicklaw.htmlThe Library now offers college wide access to QuickLaw, available to all students and employees, without the previous limitation to only Criminology students and faculty. Quicklaw is an online research service for Canadian legal information including both legislation and law reports.
Tuesday, September 11, 2007
Career Cruising password
Just a reminder that the password and user name for the Career cruising link from the library homepage is :
douglas
careers
douglas
careers
Wednesday, September 05, 2007
New Library Employees Fall 2007
NW:Jane Perry will be working - Monday - Thursday, 1.30 pm to 9.30 pm through to the end of October. (Jennifer Matthews is expected back at NW beginning November.)
Debbie Smith will begin as our Saturday staff person at NW on Sept. 8.
Katherine Miller is a contract librarianswith us for the year through to August 31 2008.
Celia Brinkerhoff will begin as a contract librarian next week.
As well as Robin Ripley opting to spend more time with her art work and not work at the Library, Valerie Patrick, contract librarian, will begin to lessen her hours at Douglas over the next month or so since she has taken a full-time position with the Vancouver Island Regional Library based in Nanaimo.
And, we will miss Sandra as she begins her appointment with the DCFA. Her position there is 7/8 'ths of her job so she will not be working in the library again until the new year.
Thanks to everyone who has helped to get these changes in place.
Carole
Debbie Smith will begin as our Saturday staff person at NW on Sept. 8.
Katherine Miller is a contract librarianswith us for the year through to August 31 2008.
Celia Brinkerhoff will begin as a contract librarian next week.
As well as Robin Ripley opting to spend more time with her art work and not work at the Library, Valerie Patrick, contract librarian, will begin to lessen her hours at Douglas over the next month or so since she has taken a full-time position with the Vancouver Island Regional Library based in Nanaimo.
And, we will miss Sandra as she begins her appointment with the DCFA. Her position there is 7/8 'ths of her job so she will not be working in the library again until the new year.
Thanks to everyone who has helped to get these changes in place.
Carole
OPAC errors - how to report
I you find a word in our catalogue that is a typo or is misspelt, report it here:
http://library.douglas.bc.ca/library/catfeedback.html
http://library.douglas.bc.ca/library/catfeedback.html
Tuesday, July 10, 2007
Office 2003 to Office 2007 for employees
As part of the conversion from the Office 2003 to the Office 2007 suite, we will be installing a small Microsoft utility on all employee machines over the next few days. This will be done over the network and will require no intervention on the part of most users.
With this utility you will now have a way to open documents created in Office 2007 using your current 2003 environment. The utility will self-install the next time you reboot/power-on your Windows 2000 or XP computer.
As mentioned in our newsletter, the long-term plan is to convert all employees over to the 2007 suite but that will take some time. The newsletter also has a link to Microsoft in case you want to install the utility on your home computer.
Please note: If you are sharing Access files, do not upgrade them to the 2007 version. The provided utility will not be able to make them readable for 2003 users. All other Office 2007 applications will now be useable in 2003.
In the event that you need the utility and find it is not present or working correctly, contact the Help Desk by email or call 5330.
Douglas College Help Desk
Centre for Educational and Information Technology (CEIT)
With this utility you will now have a way to open documents created in Office 2007 using your current 2003 environment. The utility will self-install the next time you reboot/power-on your Windows 2000 or XP computer.
As mentioned in our newsletter, the long-term plan is to convert all employees over to the 2007 suite but that will take some time. The newsletter also has a link to Microsoft in case you want to install the utility on your home computer.
Please note: If you are sharing Access files, do not upgrade them to the 2007 version. The provided utility will not be able to make them readable for 2003 users. All other Office 2007 applications will now be useable in 2003.
In the event that you need the utility and find it is not present or working correctly, contact the Help Desk by email or call 5330.
Douglas College Help Desk
Centre for Educational and Information Technology (CEIT)
Thursday, June 21, 2007
World Cat lists
Worldcat.org now offers a new feature. You can set up a free account and create your own lists which you can keep private or share openly with others.
http://www.oclc.org/emailcontent/articles/worldcat/updatesoffers.htm
Gretchen
http://www.oclc.org/emailcontent/articles/worldcat/updatesoffers.htm
Gretchen
Instructor inquiries re classes when Lisa is unavailable
Go onto the library website and use the online booking form (which can be found under "Information for Faculty", and then under "Library Instruction").
Or, if they're a little old-fashioned (and you can tell), suggest they email me or phone me at 5198.
Lisa Sim
Instructional Services Technicia 604-527-5198
e-mail: elf_nw@douglas.bc.ca
Or, if they're a little old-fashioned (and you can tell), suggest they email me or phone me at 5198.
Lisa Sim
Instructional Services Technicia 604-527-5198
e-mail: elf_nw@douglas.bc.ca
Wednesday, June 20, 2007
MS Office 2007 in the College
Microsoft Office 2007 Suite will be installed in the labs at both campuses for the start of the 2007 Fall Semester. This is scheduled to start after the Summer Term final exams and includes the Library and Learning Center.
With MS Office 2007 comes a new document format and file extension that affects current MS Office 2003 applications used in the College such as MS Word, MS Excel, MS PowerPoint. A converter is available that allows MS Office 2003 applications to read MS Office 2007 documents. The converter is being evaluated at this time. CEIT is planning for an automated roll-out of the converter before installation of MS Office 2007 in the labs and in advance of the software being made available for home use in the Bookstore.
Re-allocated PCs (coming out of the labs to replace aging PCs) will be re-imaged and will continue to have as a default MS Office 2003.
Roll-out to admin/support staff will occur on as requested basis and in subsequent PC re-allocations. E-classrooms will continue to operate with MS Office 2003 with the converter installed to read MS Office 2007 documents. E-classrooms will receive MS Office 2007 in the Winter 2008 term.
Documentation material that highlights the differences and new features of the various applications will be prepared over the coming weeks and be available on the CEIT web site via the Douglas College Web site at (http://www.douglascollege.ca/)
Additional MS Office 2007 information bulletins will be distributed via GroupWise and myDouglas.
If you have questions about the roll-out of MS Office 2007 in preparation for the Fall term, please feel free to contact the HelpDesk at 604.527.5330 or helpdesk@douglas.bc.ca
With MS Office 2007 comes a new document format and file extension that affects current MS Office 2003 applications used in the College such as MS Word, MS Excel, MS PowerPoint. A converter is available that allows MS Office 2003 applications to read MS Office 2007 documents. The converter is being evaluated at this time. CEIT is planning for an automated roll-out of the converter before installation of MS Office 2007 in the labs and in advance of the software being made available for home use in the Bookstore.
Re-allocated PCs (coming out of the labs to replace aging PCs) will be re-imaged and will continue to have as a default MS Office 2003.
Roll-out to admin/support staff will occur on as requested basis and in subsequent PC re-allocations. E-classrooms will continue to operate with MS Office 2003 with the converter installed to read MS Office 2007 documents. E-classrooms will receive MS Office 2007 in the Winter 2008 term.
Documentation material that highlights the differences and new features of the various applications will be prepared over the coming weeks and be available on the CEIT web site via the Douglas College Web site at (http://www.douglascollege.ca/)
Additional MS Office 2007 information bulletins will be distributed via GroupWise and myDouglas.
If you have questions about the roll-out of MS Office 2007 in preparation for the Fall term, please feel free to contact the HelpDesk at 604.527.5330 or helpdesk@douglas.bc.ca
Tuesday, June 12, 2007
On Order Items Notification
Once requested material is officially "on order" it shows up in the online catalogue, with text in the holdings area of the OPAC display saying something like "1 copy ordered for A/V Lab - New West on 15-05-2007 " or "1 copy ordered for Upper Level - New West on 02-04-2007 ".
Patrons/Staff can't put a hold on material that is "on order", in part because we don't know when or even if it will ever arrive. Filling out a rush request form for material that is "on order" is really just a manual way of trying to put a hold on it, and unfortunally doesn't work because Tech Services can't rush something that hasn't arrived yet and we have no good way to keep track of these requests while waiting for what might be weeks or months for something to arrive.
So, please don't fill out a rush request form for material that is "on order". In VERY RARE circumstances we might be able to expidite an order to get it in a bit quicker, if it is available, but it would have to be a pretty exceptional circumstance for us to be able to rush an order, and generally we have to pay a fee to do this.
There is something you can suggest to patrons who would like to get the "on order" material when it arrives. Our Innovative library system supports something called "preferred searches with notification of new arrival" which patrons/staff can set up under their account. You can set up a search for a specific title that is currently "on order" and when it has been catalogued by Tech Services you'll receive an email that tells you its now available. The Innovative system checks the preferred searches every Monday morning at 4am and sends out any notification emails at that time.
To learn more about this notification service, see our web page http://douglascollege.ca/library/current.html#Catalogue under the section titled "Setting up a Current Awareness Service for the Library Catalogue".
If you have any questions about this, feel free to email me.
Kathleen (Kathy) Peters
Operations Supervisor - Technical Services
Douglas College Library - New Westminster Campus
(604) 527 - 5260
petersk@douglas.bc.ca
Patrons/Staff can't put a hold on material that is "on order", in part because we don't know when or even if it will ever arrive. Filling out a rush request form for material that is "on order" is really just a manual way of trying to put a hold on it, and unfortunally doesn't work because Tech Services can't rush something that hasn't arrived yet and we have no good way to keep track of these requests while waiting for what might be weeks or months for something to arrive.
So, please don't fill out a rush request form for material that is "on order". In VERY RARE circumstances we might be able to expidite an order to get it in a bit quicker, if it is available, but it would have to be a pretty exceptional circumstance for us to be able to rush an order, and generally we have to pay a fee to do this.
There is something you can suggest to patrons who would like to get the "on order" material when it arrives. Our Innovative library system supports something called "preferred searches with notification of new arrival" which patrons/staff can set up under their account. You can set up a search for a specific title that is currently "on order" and when it has been catalogued by Tech Services you'll receive an email that tells you its now available. The Innovative system checks the preferred searches every Monday morning at 4am and sends out any notification emails at that time.
To learn more about this notification service, see our web page http://douglascollege.ca/library/current.html#Catalogue under the section titled "Setting up a Current Awareness Service for the Library Catalogue".
If you have any questions about this, feel free to email me.
Kathleen (Kathy) Peters
Operations Supervisor - Technical Services
Douglas College Library - New Westminster Campus
(604) 527 - 5260
petersk@douglas.bc.ca
Friday, May 25, 2007
Coquitlam Student Society hours
The Student Society hours listed on the website are incorrect for Co.quitlam campus.
The hours will change every week and will be posted on the door at the Student Soceity office, which is temporarily located in Room A1270 down the North side hallway.
They will be open Monday - Thursday 8:30 - 3:00 pm at a minimum, and will be closed every Friday.
They continue to have a FAX machine for students to use. Note that colour copying is only available at the NW Student Society office.
Donna
The hours will change every week and will be posted on the door at the Student Soceity office, which is temporarily located in Room A1270 down the North side hallway.
They will be open Monday - Thursday 8:30 - 3:00 pm at a minimum, and will be closed every Friday.
They continue to have a FAX machine for students to use. Note that colour copying is only available at the NW Student Society office.
Donna
Wednesday, May 23, 2007
Fast Trax disputes
Mike Proud no longer works at the college (he has taken a job elsewhere) so if a student wants a Fast Trax sticker but appears to be ineligible for one and wants to dispute it please refer them to Rob Linschoten in CLS.
Thanks,
Cathy and Donna
Tuesday, May 01, 2007
Off-campus access login to the Library databases. Also Library Accounts.
The off-campus access login to the Library databases has changed and students and employees now need to enter their student or employee ID number rather than their barcode. This is a nine digit number found on student/employee cards.Employees need to have the new colour employee card or find the nine-digit employee number at the top of their pay advice. This is the same number used to access myDouglas.
As a result, we are now able to block access to the databases from off campus when a student record has expired, but this does not include Patron 2 & 3 (employees).
If you receive any calls from students who can't access the databases, please first make sure they are using their Student number rather than their barcode. If that is not the problem than ask them to log on to "My Library Account" and look at the date underneath their name. If they are not attending school this semester than their record will show the expired date and you can explain that due to licensing restrictions on the databases only current students have access.
We have changed the way patrons log on to their library record, place holds, and access the databases from off campus. They now enter their student/employee number(Patron ID field in Milcirc.) rather than their barcode number.
Deb Flewelling
As a result, we are now able to block access to the databases from off campus when a student record has expired, but this does not include Patron 2 & 3 (employees).
If you receive any calls from students who can't access the databases, please first make sure they are using their Student number rather than their barcode. If that is not the problem than ask them to log on to "My Library Account" and look at the date underneath their name. If they are not attending school this semester than their record will show the expired date and you can explain that due to licensing restrictions on the databases only current students have access.
We have changed the way patrons log on to their library record, place holds, and access the databases from off campus. They now enter their student/employee number(Patron ID field in Milcirc.) rather than their barcode number.
Deb Flewelling
Tuesday, April 24, 2007
Fax Service, Colour Photocopies and Transparencies Available to Students at New Westminster Campus
NW Student Union has a colour photocopier at a cost of $0.35 per page. Service is available to 4:00 p.m. Also transparencies at $0.50 per copy for colour photocopying.
A fax service is free to members (our students) if it is for local calls - long distance will be $0.75 per page.
Vivian Ng
A fax service is free to members (our students) if it is for local calls - long distance will be $0.75 per page.
Vivian Ng
Wednesday, April 18, 2007
E-STAT searching
Three best ways to search E-STAT:
1. Use the Search CANSIM or Search Census functions for keyword searches:
For CANSIM: http://estat.statcan.ca/cgi-win/CNSMCGI.EXE?CANSIMFILE=EStat\English\CII_1_E.htm and
For Census: http://estat.statcan.ca/cgi-win/CNSMCGI.EXE?ESTATFILE=EStat\English\E-Main.htm
2. Use the CANSIM Table Directory. This directory lists all tables, alphabetically by subject and then numerically. It includes current and terminated tables. A link to the Directory can be found at the bottom of the CANSIM search screen (scroll down) or through the User Guides link on the E-STAT sidebar.
3. Search using The Daily. Click on The Daily link on the statcan.ca sidebar. If there are CANSIM tables relating to your search topic, they will be listed near the end of The Daily articles. DO NOT click on these links — clicking on links in The Daily will take you to the commercial ($) version of CANSIM. Copy down the table numbers and go through E-STAT to access CANSIM.
Marion Smith, Education Consultant, Statistics Canada
1. Use the Search CANSIM or Search Census functions for keyword searches:
For CANSIM: http://estat.statcan.ca/cgi-win/CNSMCGI.EXE?CANSIMFILE=EStat\English\CII_1_E.htm and
For Census: http://estat.statcan.ca/cgi-win/CNSMCGI.EXE?ESTATFILE=EStat\English\E-Main.htm
2. Use the CANSIM Table Directory. This directory lists all tables, alphabetically by subject and then numerically. It includes current and terminated tables. A link to the Directory can be found at the bottom of the CANSIM search screen (scroll down) or through the User Guides link on the E-STAT sidebar.
3. Search using The Daily. Click on The Daily link on the statcan.ca sidebar. If there are CANSIM tables relating to your search topic, they will be listed near the end of The Daily articles. DO NOT click on these links — clicking on links in The Daily will take you to the commercial ($) version of CANSIM. Copy down the table numbers and go through E-STAT to access CANSIM.
Marion Smith, Education Consultant, Statistics Canada
Thursday, April 12, 2007
Douglas College Fact Book
We've had a number of questions about College and library statistics this semester and many of them could be answered with the College Fact Book. So, I've added a link to the Fact Book on the About Us page. http://library.douglas.bc.ca/instres/annual_data/factbook.html
Dianne
Dianne
Pay Print at NW
At the New Westminster campus often one or both of the pay print station computers is off or the print program shut down. It's hard to find the program again so all you need to do is reboot and the computers will automatically login and launch the necessary application.
Amanda
Amanda
Thursday, April 05, 2007
Textbook Buyback options
If students ask about how they can get money back for their textbooks, there are several options available;
1. Through the Douglas College bookstores. See http://library.douglas.bc.ca/services/bookstore/books/usedbooks.html The dates this semester are Monday, April 16 - Friday, April 20 9:00 am - 4:00 pm.
2.Through ABE Books online, see
http://www.abebooks.com/docs/Textbooks/buyback.shtml
1. Through the Douglas College bookstores. See http://library.douglas.bc.ca/services/bookstore/books/usedbooks.html The dates this semester are Monday, April 16 - Friday, April 20 9:00 am - 4:00 pm.
2.Through ABE Books online, see
http://www.abebooks.com/docs/Textbooks/buyback.shtml
Wednesday, March 21, 2007
Community borrower renewal
The # of renewals for a Community Borrower is 8, (for 2 week material and 1 week material). Renewals are 2 days before due date. In the Circ manual, registration guidelines there is a sheet called Loan rules. Renewal limits for materials are listed by loan rule name.
Gretchen
Gretchen
Tuesday, February 20, 2007
Douglas College Employee Publications
The Library Lobby at New Westminster will have a special display of books both those published by Douglas College Authors, and other books that have been banned over the years to celebrate Freedom to Read Week. And,
On Thursday, February 22 at 12.30 pm Susan McCaslin, long time English instructor at the College will read from her works in the Library Lobby.
Additionally, Tom Whalley, Scholarly Activity Co-ordinator, and the Library are pleased to announce the launch of a new web access to works by Douglas College employees. See the attached information page on how to access and submit scholarly works and other media to this site.
http://www.douglas.bc.ca/library/Douglas_College_Employee_Publications.html
Carole Compton-Smith
Director, Learning Resources
On Thursday, February 22 at 12.30 pm Susan McCaslin, long time English instructor at the College will read from her works in the Library Lobby.
Additionally, Tom Whalley, Scholarly Activity Co-ordinator, and the Library are pleased to announce the launch of a new web access to works by Douglas College employees. See the attached information page on how to access and submit scholarly works and other media to this site.
http://www.douglas.bc.ca/library/Douglas_College_Employee_Publications.html
Carole Compton-Smith
Director, Learning Resources
Thursday, February 01, 2007
Alumni Borrowers
We have a new category of borrowers--Douglas College Alumni. Alumni are defined as those having graduated from a program of any length, or have taken 30 credits in general studies.
The Alumni Officer will be attending every graduation offering graduates the opportunity to have their Alumni Identification cards made. Past graduates may also call the Alumni office at 6171 to make an appointment to have a card made. The Alumni page on the College website will be updated soon, once it is you can refer graduates to the information there.
The Alumni cards are their library cards and must be presented to register and borrow with us. They look exactly like students cards but clearly say "ALUMNI". The cards do not expire, but their patron record will still need to be updated at the end of each semester. Alumni have the same privileges as Reciprocal Borrowers (5 items at a time, AV Software only used in the library, intercampus transfer of available material only).
For a more detailed explanation of services, please the new PType 8 guidelines, attached. I'll send a photocopy of a sample Alumni card around to the circulation staff at both campuses.
Feel free to ask Cathy or I if you have any questions.
Donna
The Alumni Officer will be attending every graduation offering graduates the opportunity to have their Alumni Identification cards made. Past graduates may also call the Alumni office at 6171 to make an appointment to have a card made. The Alumni page on the College website will be updated soon, once it is you can refer graduates to the information there.
The Alumni cards are their library cards and must be presented to register and borrow with us. They look exactly like students cards but clearly say "ALUMNI". The cards do not expire, but their patron record will still need to be updated at the end of each semester. Alumni have the same privileges as Reciprocal Borrowers (5 items at a time, AV Software only used in the library, intercampus transfer of available material only).
For a more detailed explanation of services, please the new PType 8 guidelines, attached. I'll send a photocopy of a sample Alumni card around to the circulation staff at both campuses.
Feel free to ask Cathy or I if you have any questions.
Donna
Tuesday, January 30, 2007
Wireless at Coquitlam
At Coquitlam the wireless was not working at full strength. 2 of the 3 pods were not working so people were having difficulty logging in to the net whether they were using their own computers or the library computers.
The Vernier log-in screen should have come up, but didn't. This means the wireless signal was too low to initiate the wireless connection.
The wireless signal can be checked by touching the wireless icon on the bottom of the screen. If it says "too low" then get Systems to check the wireless capacity.
If the Vernier box does not appear, you can also try going to "Start" then "Programs" then "Novell common". Click on "Novell Login" and try to login to the wireless that way.
Theresa Kenkel
The Vernier log-in screen should have come up, but didn't. This means the wireless signal was too low to initiate the wireless connection.
The wireless signal can be checked by touching the wireless icon on the bottom of the screen. If it says "too low" then get Systems to check the wireless capacity.
If the Vernier box does not appear, you can also try going to "Start" then "Programs" then "Novell common". Click on "Novell Login" and try to login to the wireless that way.
Theresa Kenkel
Wednesday, January 17, 2007
Printing Internet Explorer
Often when printing from Internet Explorer the web page will be cut off on the right hand side. To get as much content on one page as possible you can edit the margins in I.E. by going to File > Page Setup > and entering 0 in all four margin boxes. It will accept these numbers but in reality will default to its smallest allowable margins: 0.25, 0.25, 0.25 and 0.19. The only detractor is that you will then lose both the header and the footer which means no URL, page title, date or number of pages. This could come in handy when printing maps or charts or when you just need all the wording printed off in one piece.
Amanda
Amanda
Tuesday, January 09, 2007
Equipment training for students and faculty
The library will no longer require training from students when they borrow camcorders. But getting training from CLS or from the Library is highly encouraged. If you offer camcorder training to a patron, please put a note in the patron record so we'll have the information for future reference.
Patrons may request one-on-one or small group training from the Library when they book the equipment. Sometimes, we do drop in training as well depending on staff availability. We don't generally offer equipment training between 12 to 2 pm from Mon to Fri because it is a busy time. However, staff can use their judgement to provide training as necessary if it isn't busy during this period.
Sam Cheng
Patrons may request one-on-one or small group training from the Library when they book the equipment. Sometimes, we do drop in training as well depending on staff availability. We don't generally offer equipment training between 12 to 2 pm from Mon to Fri because it is a busy time. However, staff can use their judgement to provide training as necessary if it isn't busy during this period.
Sam Cheng
Wednesday, December 20, 2006
AV Equipment Loans
We will no longer require "training" cards from students when they wish to book or borrow audio visual equipmen.t However, getting training from CLS or the Library (when possible to accommodate) is highly encouraged.
Camcorders may be borrowed for up to five days. Any student request for longer than five days - please discuss with a supervisor. The loan period for camcorders may be up to 1 week depending on the needs of the student.
Carole and Sam
Camcorders may be borrowed for up to five days. Any student request for longer than five days - please discuss with a supervisor. The loan period for camcorders may be up to 1 week depending on the needs of the student.
Carole and Sam
Wednesday, November 01, 2006
Computer Assistance Availability
CEIT Fall 2006 Hours
CEIT HelpDesk (phone 5330 and email helpdesk@douglas.bc.ca):
Monday to Friday 8:00AM to 8:00PM
CEIT Counter Services and Student ID cards:
DLC (B1250): Monday to Friday, 8:30AM to 4:30PM
NWC (6218): Monday to Friday, 8:00AM to 8:00PM
NWC (3100): Monday to Friday, 8:30AM to 4:30PM
CEIT Field Technician support:
DLC: Monday to Thursday, 8:00AM to 10:00PM;
Friday, 8:00AM to 6:00PM
NWC: Monday to Friday, 8:00AM to 10:00PM;
Saturday, 8:00AM to 4:00PM
CEIT HelpDesk (phone 5330 and email helpdesk@douglas.bc.ca):
Monday to Friday 8:00AM to 8:00PM
CEIT Counter Services and Student ID cards:
DLC (B1250): Monday to Friday, 8:30AM to 4:30PM
NWC (6218): Monday to Friday, 8:00AM to 8:00PM
NWC (3100): Monday to Friday, 8:30AM to 4:30PM
CEIT Field Technician support:
DLC: Monday to Thursday, 8:00AM to 10:00PM;
Friday, 8:00AM to 6:00PM
NWC: Monday to Friday, 8:00AM to 10:00PM;
Saturday, 8:00AM to 4:00PM
Tuesday, October 31, 2006
New library employees
Welcome to our new library staff.
COQUITLAM
Jennifer Matthews begins tomorrow as the replacement for Silvana (who will be away for about a year) at DL. Jennifer's Saturday position at DL will be covered by Michelle Chao. Michelle's original Saturday position will be covered by Kinson Lo. He will also work some evenings at DL while Marilyn is still on leave.
NEW WESTMINSTER
Lisa Sim will begin tomorrow as the replacement for Jannine's position as Instructional Assistant. Ann Kuo will begin on Thursday as the evening position replacing Jennifer. Ann will work Monday, Wednesday and Thursday evening. Robin Ripley will now work on Tuesday evenings.
Rachele Oriente and Jamie Anderson are our two new contract librarians.
Gretchen Goertz will take over from Sam as our Borrower Services Librarian in 2007 while Sam is on maternity leave. Gretchen will maintain her Technical Services responsibilities but will not be involved in reference or instruction for the year. That being said Gretchen will work one day a week at Coquitlam and will do a short reference shift while there. She will also continue to teach Frank Leonard's history class. However, the plan is that essentially her time will be spent on TS and Circ.
Carole
COQUITLAM
Jennifer Matthews begins tomorrow as the replacement for Silvana (who will be away for about a year) at DL. Jennifer's Saturday position at DL will be covered by Michelle Chao. Michelle's original Saturday position will be covered by Kinson Lo. He will also work some evenings at DL while Marilyn is still on leave.
NEW WESTMINSTER
Lisa Sim will begin tomorrow as the replacement for Jannine's position as Instructional Assistant. Ann Kuo will begin on Thursday as the evening position replacing Jennifer. Ann will work Monday, Wednesday and Thursday evening. Robin Ripley will now work on Tuesday evenings.
Rachele Oriente and Jamie Anderson are our two new contract librarians.
Gretchen Goertz will take over from Sam as our Borrower Services Librarian in 2007 while Sam is on maternity leave. Gretchen will maintain her Technical Services responsibilities but will not be involved in reference or instruction for the year. That being said Gretchen will work one day a week at Coquitlam and will do a short reference shift while there. She will also continue to teach Frank Leonard's history class. However, the plan is that essentially her time will be spent on TS and Circ.
Carole
Friday, October 27, 2006
Portable A: drives for student use
There is a removable diskette drive at the Information desk at both NW and David Lam for students who need to open their diskettes from a computer without an A: drive. At NW Info desk it sits on top of the CPU. Students can also check out portable diskette drives from Audio Visual.
Wednesday, October 25, 2006
MS Office in NW ELF
As of October 24, 2006, MS Office 2003 is on the NW ELF machines: Word, PowerPoint, Excel, Access, Publisher, Project and FrontPage. The David Lam ELF will follow suit in another couple of weeks.
Amanda
Amanda
Wednesday, October 11, 2006
Online renewal of books - problems
Students have sometimes reported problems renewing their library material online, either in the library or at home. They sign on to their account and then when they click on a button they return to the sign on screen. The reason for this is that their internet browser is not accepting cookies.
t appears that we have this problem at the express catalogue stations. If a student reports this happening in the library, please find out what station they are using and if it is the express stations then direct them to the public computers. If they are at home then let them know to accept cookies. Typically it is under the Privacy tab and then advanced button. If it isn't possible to change the browser setting on the express stations using kiosk mode then we'll have to put a sign at the stations letting students know they can't renew their material there.
Let me know if there are any questions.
Debra
t appears that we have this problem at the express catalogue stations. If a student reports this happening in the library, please find out what station they are using and if it is the express stations then direct them to the public computers. If they are at home then let them know to accept cookies. Typically it is under the Privacy tab and then advanced button. If it isn't possible to change the browser setting on the express stations using kiosk mode then we'll have to put a sign at the stations letting students know they can't renew their material there.
Let me know if there are any questions.
Debra
Thursday, October 05, 2006
Alumni Borrowers
At the moment we do not have an "alumni borrower type." If you have any queries please explain that we are working with the Alumni Office and CEIT towards the development of an Alumni Card which will facilitate library services. It is projected that we should have something in place by January 2007. Also, please let me know if you have any concerned patrons.
Thanks Carole
Thanks Carole
Tuesday, October 03, 2006
Generic Login (Novell)
In order to compel students to use their Novell accounts instead of the generic login, we are going to take off the sign with the generic login info on the public computers. The generic login will still work, but we won't advertise it anymore. For librarians doing a class in the ELFs, if students don't have a Novell account, you can still tell them to log in using libelf#, libelf. If you have someone from the public, you can sign them on from one of the computers near the ref desk using public#, public.
Christian Guillou
Christian Guillou
Tuesday, September 26, 2006
PowerPoint printing for students
The easiest way to save is to right-click on the link to the presentation in MyDouglas, then save.
Patti
Students have been trying to print a powerpoint presentation that fills the entire screen when opened and does not allow access to File>>Print. If they download the file and save it to the desktop, it is then possible to print it.
Dianne
Patti
Students have been trying to print a powerpoint presentation that fills the entire screen when opened and does not allow access to File>>Print. If they download the file and save it to the desktop, it is then possible to print it.
Dianne
Wednesday, September 20, 2006
Grimm's Tales
There are some students who have to read some Grimm's stories, one of which is called The Twelve Dancing Princesses.
There's a volume of Grimm's stories on Reserve ... but this title is not listed.
I discovered that the story has an alternate title: The Shoes that were Danced to Death - this story is in the book.
Susan Ashcroft
There's a volume of Grimm's stories on Reserve ... but this title is not listed.
I discovered that the story has an alternate title: The Shoes that were Danced to Death - this story is in the book.
Susan Ashcroft
Pay Print Stations
The pay print stations at both campus libraries are now working. Students who have used their 300 pages and want to print more, can buy a copy card (the same as the photocopy card) and print. It costs 10 c to print compare to 8 c for a photocopy. The pay stations are located near the entrance of the ELF at NW and near the Info desk at DL with instructions for students for use. Amanda and christian at NW or Donna at DL can assist. There are already some students who have asked if they could print since they have already used their 300 pages.
Christian Guillou
Christian Guillou
Tuesday, September 19, 2006
Student ID Card hours
CEIT:CLS production hours for student id cards for the balance of the Fall 2006 semester are:
David Lam Campus, Room B1250
Monday to Friday, 8:30 a.m. to 4:30 p.m.
New Westminster Campus
Client & Learning Services, Room 3100
Monday to Friday, 8:30 a.m. to 4:30 p.m.
CEIT, Room 6218
Monday to Friday, 8:00 a.m. to 8:00 p.m.
David Lam Campus, Room B1250
Monday to Friday, 8:30 a.m. to 4:30 p.m.
New Westminster Campus
Client & Learning Services, Room 3100
Monday to Friday, 8:30 a.m. to 4:30 p.m.
CEIT, Room 6218
Monday to Friday, 8:00 a.m. to 8:00 p.m.
Thursday, September 14, 2006
FastTrax Information Sheet
FAST TRAX INFORMATION
* Students must be enrolled full-time to be eligible (9 or more credits). They must show up in Banner in form SFAREGQ under term 200630. There are two exceptions to this rule:
· If the student is found under term 200618 they are allowed a sticker regardless of how many credits they have.
· If the student is part of one of the Partnership Agreement programs (e.g. UCFV BA in Psychology). To determine this look in the duotang labeled “Partnership Agreement Programs” to locate their name.
* The sticker is free and is good for one academic year (from Sept - August).
* It is only useable with a Monthly Bus Pass.
* It allows the student to purchase a 1- zone monthly bus pass ($69) and travel through 2 or 3 zones with the Fast Trax sticker attached to their student card.
* It does not offer any discount if traveling within 1 zone.
* There is no concession fare for post-secondary students like they had in high school. They are now considered adults.
Cathy Grant
* Students must be enrolled full-time to be eligible (9 or more credits). They must show up in Banner in form SFAREGQ under term 200630. There are two exceptions to this rule:
· If the student is found under term 200618 they are allowed a sticker regardless of how many credits they have.
· If the student is part of one of the Partnership Agreement programs (e.g. UCFV BA in Psychology). To determine this look in the duotang labeled “Partnership Agreement Programs” to locate their name.
* The sticker is free and is good for one academic year (from Sept - August).
* It is only useable with a Monthly Bus Pass.
* It allows the student to purchase a 1- zone monthly bus pass ($69) and travel through 2 or 3 zones with the Fast Trax sticker attached to their student card.
* It does not offer any discount if traveling within 1 zone.
* There is no concession fare for post-secondary students like they had in high school. They are now considered adults.
Cathy Grant
Friday, September 08, 2006
No employee printing from student network
Employees cannot use their employee account to print from student pc's. Employees need to print from their employee workstation, which can be set up to print to a student printer.
Michelle, CEIT
Michelle, CEIT
Thursday, September 07, 2006
Ask Me desk NW Library
The Ask Me desk NW Library upstairs will be staffed starting Sept. 11 from 11:00am to 3:00pm each day. I will post the schedule at the circulation and information desks for referral if you are sending students upstairs to find books.
The only exception to the schedule next week will be on Wednesday from 2:00pm to 3:00pm. No one will be scheduled during that time due to the All Staff Meeting.
Cathy Grant
The only exception to the schedule next week will be on Wednesday from 2:00pm to 3:00pm. No one will be scheduled during that time due to the All Staff Meeting.
Cathy Grant
Tuesday, September 05, 2006
New Reserve Procedures Fall 2006
Reserve procedures have been updated to ensure that items being placed on reserve adhere to the new copyright laws.
New reserve request forms and a "Reserve Guidelines for Instructors" handout are available at the circulation desk and will soon be available on-line as well. There are four separate reserve request forms: photocopy, book/cd, AV, and electronic.
During the Fall semester please refer faculty inquiring about putting items on reserve to Helen or Nargis. If they are not available Cathy or myself can speak to them. If no one is available please give them the appropriate forms and a copy of Reserve Guidelines for Instructors. Do not accept old reserve forms from previous semesters.
If you have any questions please see Cathy, Donna, Nargis or Helen.
Thanks, Donna
New reserve request forms and a "Reserve Guidelines for Instructors" handout are available at the circulation desk and will soon be available on-line as well. There are four separate reserve request forms: photocopy, book/cd, AV, and electronic.
During the Fall semester please refer faculty inquiring about putting items on reserve to Helen or Nargis. If they are not available Cathy or myself can speak to them. If no one is available please give them the appropriate forms and a copy of Reserve Guidelines for Instructors. Do not accept old reserve forms from previous semesters.
If you have any questions please see Cathy, Donna, Nargis or Helen.
Thanks, Donna
Student Printing
On Tuesday, Sept. 5th, the first day of classes, CEIT will start instituting the limit of 300 pages per student per Semester. Students, when trying to print, should see a message telling them how many pages they have (300 pages), how many pages they have left in their account and how many pages they are intended to print. Students trying to print using the generic login shouldn't be able to print. If they want to print they have to use their Novell Account.
Employees who are using one of the public computers, when printing, will be asked to enter an access code. Apparently you can enter anything and it should work. There is no printing limit for employees using a public computer. Regarding the pay station, it should be ready next week.
Because the limit is going to start on Sept. 5th, we haven't been able to test the new system in the library. Hopefully everything will be working perfectly on the first day of classes. Our experience with printing at the beginning of the semester has often been negative to say the least. Let's hope that the new system will work fine. CEIT has a page with info about printing (http://www.douglas.bc.ca/ceit/students/comp_accounts/print_faq.html). The page is also linked on our home page under, What's new - Important printing information! If students want more information or have complaints, they can contact the help desk.
Christian Guillou
Employees who are using one of the public computers, when printing, will be asked to enter an access code. Apparently you can enter anything and it should work. There is no printing limit for employees using a public computer. Regarding the pay station, it should be ready next week.
Because the limit is going to start on Sept. 5th, we haven't been able to test the new system in the library. Hopefully everything will be working perfectly on the first day of classes. Our experience with printing at the beginning of the semester has often been negative to say the least. Let's hope that the new system will work fine. CEIT has a page with info about printing (http://www.douglas.bc.ca/ceit/students/comp_accounts/print_faq.html). The page is also linked on our home page under, What's new - Important printing information! If students want more information or have complaints, they can contact the help desk.
Christian Guillou
Thursday, July 13, 2006
Registrar Call Centre information
Beginning July 13, 2006 at 10am the Registrars Office will be changing the Helpline and CE format to that of more of a call center format, rather than the existing helpline formats. This does not effect the CE side of the phone registration system in that all callers will still phone the 5472 local. Where the big change occurs in with 5478 (NW) and 6228 (DLC) helplines. The 6228 number will be discontinued with all callers phoning that line being redirected to 5478 for a short period of time until we are able to get most publications advertising this number re-printed.
Dave Dalcanale
ISA Supervisor
Douglas College Registrars Office
604-527-5652
email: dalcanaled@douglas.bc.ca
Dave Dalcanale
ISA Supervisor
Douglas College Registrars Office
604-527-5652
email: dalcanaled@douglas.bc.ca
Tuesday, June 27, 2006
Circulating MS Office CDs for Employees
The library now only circulates Microsoft Office 2004 for the Macintosh and the rest of the CDs have been removed from Reserves. However, the College still maintains a license with Microsoft whereby employees may purchase software from the bookstore at $20.00 each for home use only.
Available software includes:
Microsoft Windows XP Professional (operating system) - $20.00
Microsoft Office Professional Edition 2003, including: - $20.00
- Word 2003- PowerPoint 2003- Excel 2003- Access 2003- Publisher 2003- Outlook 2003
Employees who purchase this software are required to fill out a form indicating who they are and what they have purchased. I've placed a copy of this form at the Reserves counter where the lone circulating MS Office CD for Macintosh is housed.
Amanda
Available software includes:
Microsoft Windows XP Professional (operating system) - $20.00
Microsoft Office Professional Edition 2003, including: - $20.00
- Word 2003- PowerPoint 2003- Excel 2003- Access 2003- Publisher 2003- Outlook 2003
Employees who purchase this software are required to fill out a form indicating who they are and what they have purchased. I've placed a copy of this form at the Reserves counter where the lone circulating MS Office CD for Macintosh is housed.
Amanda
Tuesday, May 23, 2006
Floppy drives
The new computers currently being installed in labs and offices do not come with floppy drives.
Alternatives are USB drives or CD.
With CD, use Roxio as the disc-burning application as it is more flexible than the Microsoft version, especially for re-writable discs.
Computers still equipped with floppies for conversion to other media can be found in most employee workrooms, as well as the MousePads, room B1250 at DLC, 3142 at NWC.
Rob Linschoten
Alternatives are USB drives or CD.
With CD, use Roxio as the disc-burning application as it is more flexible than the Microsoft version, especially for re-writable discs.
Computers still equipped with floppies for conversion to other media can be found in most employee workrooms, as well as the MousePads, room B1250 at DLC, 3142 at NWC.
Rob Linschoten
Tuesday, May 02, 2006
Fitness Centre Access
Beginning May 1st, 2006, employee access to the Fitness Centre, Room #1315 at New Westminster will be free.
Employee Access: Within operating hours employees can either sign-in on a drop-in basis by filling in the binder at the check-in counter or pay a $5 deposit on an Access Card for the semester at the Activities Office, Room #1317.
NW Operating Hours:
Spring Schedule* for May 1 - June 30, 2006
Monday - Thursday: 8:30am to 6:00pm, Friday: 8:30am to 4:30pm
Saturday, Sunday, & Holidays: CLOSED
Summer Schedule* for July 4 - September 1, 2006
Monday - Friday: 8:30am to 4:30pm, Saturday, Sunday, & Holidays: CLOSED
* Closed on Mondays, May 22, July 3, August 7.
NOTE: For employees wanting to use the Weight Room at the Pinetree Community Centre across from the David Lam Campus, they can purchase an Activities Card for $5 at the Pinetree Community Centre Kiosk which is valid for one year from date of purchase. For hours of operation, click on the following link: http://www.douglas.bc.ca/csrw/fitness.htm
Employee Access: Within operating hours employees can either sign-in on a drop-in basis by filling in the binder at the check-in counter or pay a $5 deposit on an Access Card for the semester at the Activities Office, Room #1317.
NW Operating Hours:
Spring Schedule* for May 1 - June 30, 2006
Monday - Thursday: 8:30am to 6:00pm, Friday: 8:30am to 4:30pm
Saturday, Sunday, & Holidays: CLOSED
Summer Schedule* for July 4 - September 1, 2006
Monday - Friday: 8:30am to 4:30pm, Saturday, Sunday, & Holidays: CLOSED
* Closed on Mondays, May 22, July 3, August 7.
NOTE: For employees wanting to use the Weight Room at the Pinetree Community Centre across from the David Lam Campus, they can purchase an Activities Card for $5 at the Pinetree Community Centre Kiosk which is valid for one year from date of purchase. For hours of operation, click on the following link: http://www.douglas.bc.ca/csrw/fitness.htm
Tuesday, February 21, 2006
Community Borrower Policy Changes
1. Effective immediately: a public library card is no longer required for applying for a community borrower's card. Instead, a photo ID (such as a driver's license, passport or BC ID) is required.
2. Effective on May 1, 2006: max number of items that can be signed out by community borrowers is reduced from 10 to 5. This is in response to the increase in demand of our collection by our students and faculty. CBs who obtain a card ON or AFTER May 1 are entitled to borrow up to 5 items max.
CBs who obtain a card BEFORE May 1 are still entitled to borrow up to 10 items until their cards expire. A note of this will be placed in their records.
3. Also starting on May 1, videos and DVDs are restricted to in-library use only for community and reciprocal borrowers.
Thanks to your attention to these changes in our loan policies. Please let me know if you have any questions.
Sam
2. Effective on May 1, 2006: max number of items that can be signed out by community borrowers is reduced from 10 to 5. This is in response to the increase in demand of our collection by our students and faculty. CBs who obtain a card ON or AFTER May 1 are entitled to borrow up to 5 items max.
CBs who obtain a card BEFORE May 1 are still entitled to borrow up to 10 items until their cards expire. A note of this will be placed in their records.
3. Also starting on May 1, videos and DVDs are restricted to in-library use only for community and reciprocal borrowers.
Thanks to your attention to these changes in our loan policies. Please let me know if you have any questions.
Sam
Tuesday, January 24, 2006
VPL Databases
If you want to tell students which databases they can access with a Vancouver Public Library card, it is very hard to find the list on VPL's web page. See http://www.vpl.ca/VPL/databases.html .
Jean
Jean
Tuesday, January 17, 2006
Notes for library classes
H: drive Labs, Forms and Handouts Instructional Services - Labs Class Notes.
It contains some notes on doing an introductory class on RefWorks. I plan to do one for primary source legal research next.
I would like to ask that you add to this folder any notes or examples you use in your classes, if you think they would be useful to others. It would be a great way to share ideas, and not to have to keep re-inventing the wheel, when you come up with something that works well.
Patti Romanko
It contains some notes on doing an introductory class on RefWorks. I plan to do one for primary source legal research next.
I would like to ask that you add to this folder any notes or examples you use in your classes, if you think they would be useful to others. It would be a great way to share ideas, and not to have to keep re-inventing the wheel, when you come up with something that works well.
Patti Romanko
No videos for community borrowers
The Library will no longer lend videos and DVDs to individual reciprocal and community borrowers. In-library use of our audiovisual collection, with the exception of those that are licensed for home use only, is still permitted. The change in policy is largely due to the licensing restrictions of our videos and DVDs. Please note that the change will start on May 1, 2006. This will give our Circulation staff some time to inform community borrowers who already paid the $25 membership fee. New slips explaining this policy change will be printed and attached to the bookmarks for community borrowers.
Sam Cheng
Sam Cheng
Friday, January 06, 2006
Reactivating student MyDouglas accounts
Students can reactivate their disabled MyDouglas account online. From the myDouglas main page, click on the link "How do I get a user ID and PIN?" At the bottom of the next page, you can enter your user ID to reactivate it.
Sam
Sam
Thursday, December 08, 2005
Web page header & footer
You can change the header and footer of a web page before you print it. For example, you don't want the date to appear on a web page when you print it. On your IE browser, click on File -> Page setup and you will see the header and footer boxes with a bunch of symbols. Click on the ? at the top right corner, drag the ? to the footer and click. A legend would appear explaining the symbols. So if you don't want the date, just take out &d in the footer box. Then proceed to print.
Tuesday, November 29, 2005
Class Cancellations Phone Number and Emergency Phone Number
Besides the emergency line (604-527-5452) to find out if the campuses are open in bad weather, there is another phone line that gives class cancellations. That phone number is 604-777-6242.
Debra
Debra
Wednesday, November 16, 2005
Printing Power Point slides for students
To print handouts rather than slides so the print job comes out faster and with less paper waste:
Go to File > Print and at the bottom where is says Print What, select handouts. Select how many mini-slides per page.
Go to File > Print and at the bottom where is says Print What, select handouts. Select how many mini-slides per page.
Printing/Downloading Attachments: hotmail and MyD
If students cannot print/download a hotmail attachment, forward the original message and attachment to MyDouglas, and do it from there.
If students seem to be blocked from opening their attachments in MyDouglas,this is due to the new pop-up blocker installed with the XP operating system on the student machines. To get around it and open the files:
Once the student tries to download their attachment, they'll have two windows pop up. They should say OK to the first one which asks if they noticed the information bar.
The second window with the big Detach File heading has a unobtrusive yellow bar at the top. Right click on it and select Download File... and follow the rest of the steps to open the attachment.
Amanda
If students seem to be blocked from opening their attachments in MyDouglas,this is due to the new pop-up blocker installed with the XP operating system on the student machines. To get around it and open the files:
Once the student tries to download their attachment, they'll have two windows pop up. They should say OK to the first one which asks if they noticed the information bar.
The second window with the big Detach File heading has a unobtrusive yellow bar at the top. Right click on it and select Download File... and follow the rest of the steps to open the attachment.
Amanda
Tuesday, November 08, 2005
SPSS program for Psychology students
Psychology 2300 students are using SPSS, which is a statistical program. Our library computers do not have access to it but the program is available in the computer labs at NW and DL.
Sam Cheng
Sam Cheng
Tiny printing at word processing printer at NW
Very often lately, a student will print their document on the NW Word Processing computers and the results will be very small, even though all the settings look correct. To fix this problem the student should select the following:
> File> Print> Properties> Type is:> Choose Plain
Hopefully this setting will be changed at the end of the semester when those computers are reimaged.
Thanks, Amanda
> File> Print> Properties> Type is:> Choose Plain
Hopefully this setting will be changed at the end of the semester when those computers are reimaged.
Thanks, Amanda
Tuesday, November 01, 2005
JSTOR citing
For questions on citing from JSTOR, there is a sheet at the Reference desks at both campuses with JSTOR examples for APA, MLA, Chicago and Turabian. The online guides will be updated soon.
Dianne
Dianne
Wednesday, October 26, 2005
Language Expertise in BC Public Libraries
Click on http://www.bcla.bc.ca/multilingual and on the right hand side of the page click on the link to Language Expertise in BC Public Libraries.
Thursday, October 06, 2005
Infoskills Assignments
To locate a library infoskills assignment, see the "Shortcut to Class Schedules" on the bottom right hand corner of the desktop on the circ. books out computers (at New West).
Jannine
Jannine
Friday, September 30, 2005
Computer Lab availability
There is a link http://www.douglas.bc.ca/ceit/students/labs/nw_hrs.htm
on the College homepage for the availability of computer labs under the Quicklist dropdown menu labelled "Computer labs". I've also put a link to it on the Library's FAQs page (see left sidebar on library homepage).
Dianne Hewitt
on the College homepage for the availability of computer labs under the Quicklist dropdown menu labelled "Computer labs". I've also put a link to it on the Library's FAQs page (see left sidebar on library homepage).
Dianne Hewitt
Thursday, September 29, 2005
Wireless Access to the Novell Network for Students
Students need to own (or borrow from AV) a laptop with a wireless card installed.
They need to have set up their Novell account on a DESKTOP computer first. This is because they can't get to the Novell account setup page on their laptop without first authenticating, and they can't authenticate until they have a computer account.
Then all they do is launch their preferred browser and an authentication page will come up where they do the usual and enter S + their student number followed by their Novell password.
Amanda
They need to have set up their Novell account on a DESKTOP computer first. This is because they can't get to the Novell account setup page on their laptop without first authenticating, and they can't authenticate until they have a computer account.
Then all they do is launch their preferred browser and an authentication page will come up where they do the usual and enter S + their student number followed by their Novell password.
Amanda
Wednesday, September 14, 2005
Criminology Legal Citation classess
The Power Point slides for legal citation classes are now in the PowerPoint folder on the H: drive.
Click on the + before Labs, Forms and Handouts
Click on the + before Instructional Services - Labs
Open the PowerPoint Presentations folder.
Patti Romanko
Click on the + before Labs, Forms and Handouts
Click on the + before Instructional Services - Labs
Open the PowerPoint Presentations folder.
Patti Romanko
Frank Leonard History BAR assignment
The following are examples of how Frank would prefer his students to cite JSTOR for the BAR assignment.
Notes/Bibliography style
Anku, Willie. "Principles of Rhythm Integration in African Drumming." Black Music Research Journal 17, no. 2 (1997): 211-238. http://jstor.org/.
Text citation/reference list style
Anku, Willie. 1997 Principles of Rhythm Integration in African Drumming. Black Music Research Journal 17 (2): 211-238. http://www.jstor.org/.
There is another method using the stable URL (below) but the students from Hist 2250 BAR assignment can use the website instead.
Anku, Willie. "Principles of Rhythm Integration in African Drumming." Black Music Research Journal 17, no. 2 (1997): 211-238. http://links.jstor.org/sici?sici=02763605%28199723%2917%3A2%C3211%3APORIIA%3E2.0.CO%3B2-Z.
Gretchen
Notes/Bibliography style
Anku, Willie. "Principles of Rhythm Integration in African Drumming." Black Music Research Journal 17, no. 2 (1997): 211-238. http://jstor.org/.
Text citation/reference list style
Anku, Willie. 1997 Principles of Rhythm Integration in African Drumming. Black Music Research Journal 17 (2): 211-238. http://www.jstor.org/.
There is another method using the stable URL (below) but the students from Hist 2250 BAR assignment can use the website instead.
Anku, Willie. "Principles of Rhythm Integration in African Drumming." Black Music Research Journal 17, no. 2 (1997): 211-238. http://links.jstor.org/sici?sici=02763605%28199723%2917%3A2%C3211%3APORIIA%3E2.0.CO%3B2-Z.
Gretchen
Tuesday, September 13, 2005
JSTOR and book reviews
JSTOR's search options are not that sophisticated, but they work adequately for this assignment. Students can use the advanced search screen and limit to "review" and add the author's name and key words from title in the "All of these words" search box. If they add author and key title words and then narrow to one field either title or author they will not get results.
Gretchen Goertz
Gretchen Goertz
Thursday, September 08, 2005
WHMIS and nursing students
WHMIS is no longer on the NW Library ELF computers. Nursing students should go to open lab 5107 for the WHMIS program.
At DLam, it appears one MUST use the public log in and then set up a user name etc. if they are not in the system.
At DLam, it appears one MUST use the public log in and then set up a user name etc. if they are not in the system.
Wednesday, September 07, 2005
UCFV Psych students
The list of UCFV BA Psych program students will be in the green binder at the Circ Desk. They are allowed to have a sticker if they produce a Douglas College Student Card. If they do not have a student card send them to CLS.
Carole
Carole
Tuesday, July 12, 2005
Catalogue error form online
Technical Services has a new Catalogue Feedback Form on the Contact us page. If you notice a typo, or some other problem which you would like investigated, please fill out the form (or cut and paste the title) with a brief explanation and Technical Services will look into it. If you would like a reply you can fill that part of the form in as well or click no. Both staff and students are welcome to use the online form which replaces the paper Catalogue error forms.
http://library.douglas.bc.ca/contact.html
Gretchen Goertz
Technical Services and Systems Librarian
http://library.douglas.bc.ca/contact.html
Gretchen Goertz
Technical Services and Systems Librarian
Wednesday, June 01, 2005
Text Book Lists
The Bookstore's web-site includes the textbook booklist. The current booklist is available from the main page under "textbooks" http://www.douglas.bc.ca/bookstore/index.html
Booklists for past semesters can be found under "Information for Employees" on the same page.
Donna Stimson
Booklists for past semesters can be found under "Information for Employees" on the same page.
Donna Stimson
Thursday, May 12, 2005
Borrowing policy for Reserves
Please note that the borrowing policy for Reserves is that they are for the use of Douglas College students only. Circulation staff may allow a non-Douglas College student to review a Reserve item at the counter at their discretion and after obtaining a piece of ID from the patron.
Carole
Carole
Thursday, April 14, 2005
CEIT Tutorials and Workshops
The Centre for Educational and Information Technology at Douglas College has a web page with online tutorials and scheduled workshops http://www.douglas.bc.ca/ceit/techtrain/tutorials.htm
Amanda
Amanda
Wednesday, March 30, 2005
H: drive from home
Instructions for employees who want to connect to the H: drive from off-campus are available on the upper portion of Amanda's desk or print out the .pdf file from the CEIT website http://www.douglas.bc.ca/ceit/.There are two variations: one for those who are using Windows XP and another for Windows 2000. It won't work if you're running any other kind of operating system.
* Mary discovered, rather unfortunately, that you will not be prompted to change your Novell password if it's nearing expiration when working from home. You will simply be locked out. A good tip if you suddenly find yourself unable to login.
Amanda
* Mary discovered, rather unfortunately, that you will not be prompted to change your Novell password if it's nearing expiration when working from home. You will simply be locked out. A good tip if you suddenly find yourself unable to login.
Amanda
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